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Box Office

Box Office

**The safety and health of our audiences is our highest priority and we encourage everyone to follow the guidelines put forth by public health officials. The Plaza Theatre Box Office window is open Monday - Friday, 10 AM - 3 PM on non-event days. On event days, the box office will be open through showtime. On weekends the Box Office at the venue of the event opens 3 hours before showtime unless otherwise noted.

Tickets may be purchased at or in person at the Plaza Theatre Box Office.


125 Pioneer Plaza, El Paso, TX, 79901 - at the entrance to the Plaza Theatre.


Monday - Friday, 10:00 AM - 3:00 PM - evening and holiday hours vary according to event schedules. The Box Office opens three hours prior to showtime.




Will Call

Will Call may be picked up at the venue, day of show, 3 hours prior to show time. Proper I.D. and confirmation number will be required.

Mobile Tickets

El Paso Live accepts mobile e-tickets at most of our venues (not including McKelligon Canyon Amphitheatre). Open your Ticketmaster App or visit using your browser. Log in to your Ticketmaster account and locate the order with your ticket(s). Tap and show. Your phone will be scanned for entry and you’re in! When entering the venue, have your e-ticket on screen, with phone brightness turned up for better scanning.

Order Online

To order tickets online 24 hours a day – visit Ticketmaster. Service charges and additional fees apply.

Ticket FAQs

If you have questions regarding buying tickets for any El Paso Live event, please contact the Plaza Theatre Box Office or check out this ticket-buying guide by Ticketmaster.

Acceptable Payment Types

Cash, Visa and Mastercard

Other Locations

Inside the Judson Williams Convention Center, Abraham Chavez Theatre and McKelligon Canyon Amphitheatre - Hours vary by event calendar.


Children 2 and above must have a ticket to enter an event unless noted otherwise by a tour.

EP Live